creating an online presence for small business

Does Size Really Matter: Creating an Online Presence for Small Businesses

In Marketing by Marc

Thanks to websites, social media, and online marketing, businesses of all sizes can spread their message to a huge audience with the click of a mouse. If you aren’t already online, you’re missing out on an incredible tool to help your business grow and thrive. Here are some tips for building an online presence for small businesses.

Start with a Strategy

Before jumping into the world of website building and social media, develop a strategy. Decide how you want your brand to come across and what type of message you want to share. For example, do you want a polished and professional appearance or would you rather come across as more casual and relatable? Once you have a strategy in place, keep it consistent across all online platforms.

Create an Online Home

The first step for developing an online presence for small businesses is to create a website. Your site will become the home base where your audience can find everything they need to know about who you are and what you do. Providing valuable content on your website will demonstrate that you’re a legitimate business and will give visitors an effective way to communicate with you.

Incorporate SEO

Search Engine Optimization means using keywords and search-engine-friendly strategies to make your information easy to find online. By making simple changes like using keywords in page headers, adding meta tags, and making your site easy to navigate, you’ll move up the search-engine ranking. The farther up you are on the list, the more traffic you’ll see and the more your business will grow.

Get Active on Social Media

With so much of the population on social media, it’s one of the best ways to communicate with your customers. Building an online presence for small businesses should involve making personal connections. Use social media to update customers about what your business is doing, solicit reviews from people who are happy with your services, and offer support or resolutions for those who have a complaint. You can use your company’s smaller size to your advantage by focusing on making each interaction personal and meaningful.

Build Relationships

When possible, a business should have a goal of gaining repeat customers. Social media can help you do that. When you communicate directly with your customers, you’ll build relationships that will lead to customer loyalty. If you’re consistently providing valuable content, your customers will keep coming back to find out what new services you’re providing and what deals you’re offering.

Developing an online presence for small businesses can help any business to grow, increase sales, and hit milestones that would otherwise be impossible. Get started bringing your company online and find out how it can help you reach your goals.


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