Yesterday, we spent the day at Zoholics in Dallas learning more about how the Zoho Suite of software and specifically Zoho CRM helps with business performance. The time was such a great investment, we felt compelled to share some of what we learned and how we see Zoho CRM helping small businesses grow with Zoho’s Suite of software.
Qualifying Opportunities in the Sales Process
In order to grow, businesses need to build, nurture and maintain a healthy pipeline of opportunities with clients and prospective clients for their products or services. However, many people create unnecessary stress throughout the process believing that the only reason anyone chooses their product or services is because they like them when, in fact, the need for the product or …
Why a Sales Process is Critical for Business Growth
One of the most critical and overlooked processes for business growth is the sales process. Every business needs to understand, document and implement a sales process in order to serve customers with excellence. In fact, a business without a marketing and sales process is doomed for failure. In this article, we discuss why a sales process is so important …
6 Steps to Facilitate the Buying Process
As consumers, we hate to be ‘sold’. As business owners, we know the importance of ‘getting the sale.’ So how do we help facilitate the process so that everyone wins? In this article, we describe six steps to help facilitate the buying process.
Cloud CRM Systems for Small Business
Why Small Businesses are now using Cloud CRM Systems Small business marketing budgets have not historically been able to justify follow up systems with automated processes helping small business owners communicate with customers. In the last few years, this restriction has changed with Software as a Service (SaaS) also known as cloud-based services. Today, cloud CRM systems for small business …
Best Small Business CRM
Customer Relationship Management for Small Business Far too often small businesses get started without much more than notepads, spreadsheets and maybe Quickbooks. While these basic tools can help for the first year or two, creating an awesome client experience that is repeatable requires a Customer Relationship Management (CRM) system. Find the best small business CRM system can be a challenge …
Handling Local Inbound Leads
How Local Inbound Leads Handled Properly Create Revenue The Importance of Your First Impression with Local Inbound Leads Far too often local business leaders spend their local advertising and marketing budgets only to get a 20% to 40% win ratio for inbound leads (usually calls and web leads). In other words, five calls generates one to two new clients or one …
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