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Improve Your Listening Skills for 2017

In Leadership & Strategy by xxiibrands

Even if you are aware of flaws in your communication skills, it can be difficult to drastically change your conversation style. Some of us are simply prone to interrupt or let our minds wander while others are talking. There are steps you can take to improve your listening skills that will allow you to build new habits over time. If …

The Importance of Good Listening Skills

In Leadership & Strategy by Tiffany Hernandez

In almost any aspect of life, good listening skills are highly coveted. They allow people to feel heard, and in turn validated. In business, the ability to listen is even more crucial. By absorbing what consumers say, you have the tools to create something that the customer wants.

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Hollaback Y’all

In Leadership & Strategy by Marc

Can we get a little hollaback, y’all? Because without customer feedback, it can be difficult to know where your strengths and weaknesses lie. There’s a lot of value to customer response, but you need to understand how to use customer feedback to your advantage. Here are a few ways that you can improve your business with input from your customers. …

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Remind Customers of Your Personal Interest (in THEM)

In Leadership & Strategy by Tiffany Hernandez

In a world of interacting and purchasing things online, business relationships can often seem a little impersonal. Make that extra effort to humanize the relationship and remind your customer that there are real people in your organization who care about their needs. Let’s talk about some of the great ways to create the kind of experience that will delight your customers …

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Nail the “First Impression”

In Leadership & Strategy by Tiffany Hernandez

Excellent first impressions in business can open doors for you. They help achieve personal career goals, pave the way for advancement and help you gain valuable business contacts. But what’s the best way to make a good impression? Here’s what matters and some tips to help improve your first impressions. Best Way to Make Positive First Impressions in Business Projecting …

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Questions Every Leader Needs To Ask

In Leadership & Strategy by Marc

A sense of self-awareness is one of the greatest traits that a leader can possess. By being able to recognize and address personal areas for improvement, a leader can improve the success of their employees and their company. One great tool for self-reflection is to ask yourself questions. Take time to reflect and give yourself honest, detailed responses. Here are a …

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Website Design

Web Design that Drives Action. Engage Your Ideal Audience with Great Website Design We approach website design and online brand experiences with a mission to convert. Thinking like your customers is the place we start, following their thought trail that lands at a decision point. That’s how we leverage your website to be a growth-driven customer acquisition tool rather than …

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How to Build Strong Relationships at Work

In Leadership & Strategy by Tiffany Hernandez

We spend a good deal of our time at work, often more than the time we spend at home. And while our knowledge, talent and work ethic are major factors in our success, they are not the only factors. In order to thrive and succeed at our jobs, we must have the skills to build strong relationships at work. Five …

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Five Tips for More Effective Meetings

In Leadership & Strategy by xxiibrands

Nothing zaps the energy and enthusiasm out of your staff as quickly as a long, unproductive meeting. Employees walk away feeling that their time has been wasted, and management leaves asking if they made any progress. In an increasingly digital era face-to-face meetings are still important to the function of most businesses, but it’s highly important that you plan and …